PRIVACY POLICY
INTRODUCTION
This Privacy Policy outlines how Ackerman Beef ("we", "our", "us") collects, uses, discloses, and protects your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa. By using our website, you agree to the collection and use of your information in accordance with this policy.
INFORMATION WE COLLECT
We may collect and process the following personal information:
- Personal Identification Information: Name, email address, phone number, postal address, and any other details you provide.
- Usage Data: Information about how you use our website, including your IP address, browser type, browsing behavior, and referring URLs.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website.
HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
- Service Delivery: To provide, operate, and maintain our website and services.
- Communication: To respond to your inquiries, send newsletters, and provide customer support.
- Marketing: To inform you about our products, services, and promotions (with your consent).
- Personalization: To personalize your experience and present content tailored to your interests.
- Analytics: To analyze how our website and services are used and to improve them.
- Compliance and Legal Obligations: To comply with legal obligations, resolve disputes, and enforce our agreements.
LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
We process your personal information based on the following legal grounds:
- Consent: When you have given clear consent for us to process your personal information for a specific purpose.
- Contractual Necessity: When processing is necessary for the performance of a contract with you.
- Legal Obligation: When processing is necessary to comply with a legal obligation.
- Legitimate Interests: When processing is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.
DISCLOSURE OF YOUR INFORMATION
We may share your personal information with:
- Service Providers: Third-party companies that perform services on our behalf, such as hosting, data analysis, payment processing, and marketing assistance.
- Legal Authorities: When required by law, regulation, or legal process, or to protect our rights and safety.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
SECURITY OF YOUR INFORMATION
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
YOUR RIGHTS
Under POPIA, you have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal requirements.
- Objection: Object to the processing of your personal information under certain circumstances.
- Restriction: Request restriction of the processing of your personal information under certain circumstances.
- Data Portability: Request the transfer of your personal information to another party.
- Withdraw Consent: Withdraw consent for the use of your personal information at any time.
DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements.
CROSS-BORDER TRANSFERS
Your personal information may be transferred to, and processed in, countries other than South Africa. We will take appropriate measures to ensure that your information receives an adequate level of protection in the jurisdictions in which it is processed.
CHILDREN'S PRIVACY
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
COOKIE POLICY
What Are Cookies?
Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
How We Use Cookies
We use cookies to:
- Enhance your experience on our website: For example, by remembering your preferences and settings.
- Analyze website performance and usage: To understand how our website is being used and to improve its functionality.
- Provide personalized content and advertisements: To tailor our communications and marketing to you based on your interests.
Types of Cookies We Use
- Essential Cookies: These are necessary for the operation of our website. They enable you to move around the site and use its features.
- Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our website.
- Functionality Cookies: These are used to recognize you when you return to our website. They enable us to personalize our content for you and remember your preferences.
- Targeting/Advertising Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.
Managing Cookies
You can manage or disable cookies by adjusting your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we will notify you of significant changes by email or through a notice on our website.
CONTACT US
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: Admin@ackermanbeef.comPhone: +27 68 698 0604Address: St Elmo, Bainsvlei, Bloemfontein, 9301
